FAQ

WHERE IS THE STORE LOCATED?

FuJian China

DO WE ACCEPT ORDERS PLACED OUTSIDE US?
We surely do! We ship Worldwide and Free Shipping for orders over 35$ with tracking number sent.

HOW LONG WILL IT TAKE TO RECEIVE YOUR ORDER?
We choose Fast Airmail for faster shipment to our customers from US/AU/CA/UK/SG .
Once you placed the order it will takes 1-3 days (peak season 3-5 days) to process the order.
We ship orders via E-packet which is super fast about 10-18 days delivery time.
Once shipped, most orders arrive within 15 to 45 business days(the south america region maybe need 25-45 days), but still depending on the efficiency of your local postal service.
If you need Express shipment, welcome to contact us for more details. We have discounts from DHL/UPS/EMS/Dpex/European Express and many other kinds of couriers, feel free to ask!

WHAT SHIPMENT METHOD DO WE USE FOR FREE SHIPPING?
Most orders to European Countries(18-28 days)

Asian Countries we ship via special Line Delivery in 10-18 days.

Brazil and other countries should be up to 25-45 days,depending on your country customs.
If you make a big order, we may ship via Express. We try our best to give you a great shopping experience with us :) We value our customer the MOST!

HOW DO YOU PAY?
You can pay via credit card on our marketplace or pay PayPal and credit card in our store front, it's up to your choice.

WILL YOU HIT CUSTOM TAXES IF PURCHASING FROM US?
Sorry we are not able to control it. According to our experience, only 0.03% package got taxes hit out of 10000 packages (We've been in the market since 2009).

We will help you provide needed paper work to get packages released soon.

WILL WE MARK THE PRICE DOWN WHEN SHIPPING OUT THE ORDER?
Yes, we usually ship them at lower value

DO WE TAKE WESTERN UNION, BANK TRANSFER AS MONEY METHOD WHEN YOU DON'T HAVE A PAYPAL?
Yes, we do! Contact us and we will let you know how to do

DO WE TAKE CREDIT CARD?
Yes we do, when you check out you will see information for credit card/debit cards

DO WE DO WHOLESALE/DROP SHIPPING?
Yes, we do, starting from 15pcs for each item. We do bank transfer , Great quality items! Please email contact@piggoods.com for further business cooperation! We are looking for local country dealers and we can send customer to your local store as well! Drop Shipping also available.